The Smile Spa of North Jersey LLC

Zibran Choudhury 2 months ago

I would give 0 stars if I could. The Smile Spa of North Jersey has, without a doubt, the worst customer service I've ever experienced. They made me book three separate appointments, only for me to show up and be told that my appointment wasn't in their system, that I needed to call back later, or that I had to come back on another day. Every visit was a complete waste of my time. On top of that, I was left waiting for over an hour several times. When I politely asked about the wait, I was met with nothing but attitude. I was told, word for word, "I don't care, he can wait forever." That level of disrespect toward a patient is completely unacceptable. The behavior of the staff was rude, dismissive, and incredibly unprofessional. I've never experienced such poor treatment at any medical or dental office. Patients deserve to be treated with basic courtesy and respect, and unfortunately that was completely lacking here. Based on my experience, I would not recommend this office to anyone.

Tranaya Hamilton 5 months ago

I have nothing but amazing things to say about smile spa dental. Dr.Rosenblatt and staff is so supportive my experience in her office has been amazing she tends to her patients with care she’s very supportive also very caring and compassionate. Office staff is always very helpful when it comes to scheduling and making sure patients feel comfortable and safe at each appointment.. overall great experience

Aimee Sawyer 6 months ago

I’ve been a patient of Dr. Rosenblatt at The Smile Spa of North Jersey for over 20 years, and I truly can’t say enough positive things. She has kept my smile bright and healthy the entire time, and I never miss my regular 6-month visits. Beyond routine care, her cosmetic bleaching treatments are outstanding—far superior to anything you can buy over the counter. The results are always noticeable and long-lasting. And the best part? Ending each visit with gelato—what other dentist does that? Dr. Rosenblatt, I’ll see you again soon. Highly recommend!

Wanjin Xie 6 months ago

I visited this dental office today for my first-time patient appointment for routine checkup and cleaning, and I had a very unsettling experience. First, when I called to make the appointment, the assistant did not inform me about any copay or expected payment. When I arrived, I waited for about an hour before being seen. Once I was taken in, a male dental assistant took a photo of me (like an ID photo) without asking for my consent. When I asked why he was taking my picture, he said the doctor wanted it. Then the doctor came in, examined my teeth, and told me I would need to pay over $100. I explained that my insurance should cover everything, but she insisted that everyone has to pay this amount. During the exam, she briefly checked my teeth using basic dental tools (a hook and mirror) and her assistant took photos using an iPad. Before the assistant proceeded further with putting on the X-ray protective apron, the doctor came in and asked whether I wanted to proceed or wait to confirm with insurance. At that point, I decided not to continue and asked them to check with my insurance first. In the end, they only did a very quick basic check and took a few photos with iPad , a

Matthew L 6 months ago

I wish I could give The Smile Spa of North Jersey 10 stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Dr. Debra Rosenblatt is truly exceptional—her bedside manner is AMAZING, and she genuinely cares about her patients. I had a dental emergency on Good Friday (when most offices are closed) and woke up in a significant amount of pain. Dr. Rosenblatt was incredibly accommodating and made time to help me right away. Thanks to her, my issue was quickly addressed, and I now have a clear plan moving forward. I’m beyond grateful—I can actually enjoy the holiday with my friends and family instead of dealing with pain. I can’t recommend The Smile Spa of North Jersey and Dr. Rosenblatt enough. I will absolutely be referring friends and family!